hiFace RCA & hiFace BNC Official Troubleshooting FAQ Rev. 1.0 – March 25th, 2013 N° Operating System Symptom Cause Remedy A wrong driver or
N° Operating System Symptom Cause Remedy Check for updates for the USB controller of update the operating system to Windows 8 or later, finally try
N° Operating System Symptom Cause Remedy Windows MacOS Linux Often, in place of music I get a strong hiss (WARNING: this only applies to the first
N° Operating System Symptom Cause Remedy The digital interconnect between the hiFace and the DAC is too long or is too poor Use a shorter digi
A: No, the hiFace won’t probably either be recognized by the system, or i twill be recognized and an error message will be produced as soon as it will
Q: I’m listening to a file with a certain sampling frequency and my DAC is displaying another frequency value, I’m sure my player is not doing samplin
are not really 75-Ohms matched (the wire itself it is, connectors aren’t), thus the connection is not perfectly matched. This leads to signal reflecti
Q: May I connect the hiFace to the S/PDIF output of a CD player to listen to a computer though it? A: No, it makes no sense to connect an output to an
separation between power and data cables). Anyway, users must be aware that handmade cables theoretically conceived to “improve” hiFace or other devic
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